RETURNS/EXCHANGES OF ITEMS:
Cocktail Glasses: We offer Route shipping insurance starting at $0.98 to cover your package being damaged in transit. If the product you received is damaged or defective because of shipping please submit your claim through Route claims. If you are not happy with the cocktail glass we do offer 100% cash back once the glass is returned.
T-SHIRTS: Please ensure you select the correct size and color. Due to the shirts being shipped from a 3rd party warehouse an order correction may take 4-6 weeks to correct.
We thank you for understanding this policy!
My order says delivered but I have not received it, what should I do?
USPS is responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local post office.
SHIPPING ADDRESS ISSUES:
Good Old Fashioned Chicago will not be held liable for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments.
It is the customer's responsibility to provide the correct shipping address information. If the address information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes.